UNIVERSITY OF SAINT FRANCIS 

Job Description 

POSITION TITLE: TRIO Instructor/Counselor 

DEPARTMENT: TRIO Student Support Services 

POSITION STATUS: FT, 12-month 

POSITION REPORTS TO: Director, TRIO SSS 

JOB SUMMARY:  

Under the direction of the Director of the TRIO Student Support Services program, the instructor/counselor will serve as case manager for the students in the SSS program. 

Major Responsibilities/Activities 

• Assist in ensuring that the objectives as outlined in the grant are met including: 

• Persistence Rates 
• Good Academic Standing Rates 

• Graduation Rates 

• Assist in providing services that address the goals and objectives of TRIO SSS as follows: 

• In coordination with Academic and Career Development Center (ACDC) and faculty, monitors participants’ academic performance 
• Assist the ACDC tutorial Staff and faculty to provide tutoring services as required for SSS students, particularly in remedial and gateway courses 
• Along with the Academic Advisors and the Registrar’s Office, provide advice in course selection and assistance in registration 
• In cooperation with ACDC staff, Financial Aid, and the Registrar’s Office, develop a comprehensive plan of study by the end of the first year of SSS participation 
• Introduce basic study skills and academic resources available at the university 
• Along with Financial Aid and USF faculty, provide counseling on federal student financial aid programs and their requirements 
• Provide annual mandatory workshops and information on financial and economic literacy 
• In cooperation with the Director of Career Development provide activities to promote graduate and professional school attendance 
• Provide counseling on personal and academic matters 
• In conjunction with the Director of Academic Advising, provide career counseling and assessment 
• Along with Student Life and the College of Arts, Sciences and Business (CASB), coordinate cultural activities 

• Other duties as assigned 

USF WAY:  

University of Saint Francis (USF) employees demonstrate a commitment to the University’s mission and support of its Catholic and Franciscan traditions. Employees provide the intellect, empathy, and ability to serve our students and community. The USF Way of serving is a source of pride for many employees. To provide a consistently high level of quality experience across our university, we provide the following service expectations for all employees. These standards have been tailored by position and responsibilities and are incorporated into performance evaluations.  

Standard #1: Provide opportunities for deeper conversations, prayer, and reflection. 

Standard #2: Utilize best practices in communication and service.  

1. Apply care to your words and deeds to ensure respect for others. 

1. Commit to follow through without exception and with quality. 

1. Offer additional assistance after serving as in, “How else may I assist you?” 

1. Respond promptly, whether in person, via phone, or email. 

Standard #3: Recognize and celebrate milestones and achievements. 

Standard #4: Use resources wisely and support green initiatives. 

MINIMUM QUALIFICATIONS 

Education  

• Bachelor’s degree in an appropriate field required (e.g., Education, Counseling, Behavioral Science, or similar field); Master’s degree preferred. 

Experience   

• Successful counseling experience in a similar program. 
• Successful experience in a similar program as an instructor or tutor preferred. 
• Prior successful experience in working with students who will be served by the SSS project. 
• One to three years demonstrated experience in higher education  

Other Qualifications 

• Demonstrates a background of having faced the unique challenges of being a first generation and/or low­ income student. 

Knowledge and Skills 

• Appropriate computer skills and knowledge with a minimum knowledge of and experience with Microsoft Office Suite 
• Demonstrate personal characteristics of the type to ensure success of students in the 555 project. 

Professional Development 

This position is expected to demonstrate a commitment to learning and growth by: 

• Fulfill the Code of Ethics of the University and the profession  
• Participating in activities that enhance personal and professional growth and renewal. 
• Expanding knowledge in their area of specialty on an ongoing basis.  
• Listing specific development needs they have identified annually and including a plan of action and time frame to accomplish.  
• Creating appropriate goals to accomplish annually and assess achievement at the end of the fiscal year.   
• Attending in-services as directed to update knowledge and skills.