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Blackboard and Course Site Access

Accessing Blackboard
Logging into Blackboard
Creating a course site in Blackboard
Combining multiple sections or multiple courses into a single course site
My Blackboard course site is not listed

Accessing Blackboard

To access Blackboard, you need:

Blackboard is accessible via major web browsers, including Internet Explorer (must be version 8 or newer), Mozilla Firefox, Chrome, and Safari. There are some features you will still have issues with using IE 8+.  We recommend using Firefox, but if you must use IE be aware that there are some security settings that cannot currently be changed that cause some frustration when attempting to add content, download documents, and work in the grade center.

Logging in to Blackboard

You can log into Blackboard either by following the Blackboard link off the USF home page, the "Most Reqested" tab, or going directly to http://sf.blackboard.com.


To log into Blackboard you must use your USF network username and password.
If you need a network password reset or cannot remember your network username and/or password please contact the Help Desk at 260.399.7700 x 6027 for assistance.

For security reasons your network password requires updating every 180 days. You can change it either by logging onto a campus computer or by enrolling in the password protection program.

Video Tutorial for Logging in to Blackboard

 

Creating a course site in Blackboard?

Blackboard course shells are automatically created 120 days prior to the beginning of any given semester/session.  Approximate dates are as follows:

April - Fall courses
October - Spring courses
March - Summer I, Summer II courses


Combining multiple sections or multiple courses into a single Blackboard course site.

Because Blackboard pulls all of its information and data from Jenzabar when creating a course site. It automatically creates a course site for every single section of a course. So, for example, if you are the instructor for ENGL.101..01, 02, 03 and section 04 you will see 4 course sites on your MyBlackboard homepage. If you teach both NURS.265 and 268, which have always previously been combined, you will see them as two separate course sites on your homepage. If you want to combine courses into a single course site (referred to as a metacourse and distinguished by the section number "00") which automatically populates all students from each section or additional course into one site, please submit a Help Desk ticket including the complete course ID for all courses (e.g., DEPT.101..01.2010.20) to be combined. If courses from multiple departments or multiple numbers are to be combined, please indicate which coulrse to make the primary course. This course will be used as the basis for the course ID and name of the metacourse. If multiple instructors are involved, a separate request is required from each instructor indicating all courses they are willing to have combined with theirs.

When courses or multiple sections are combined a tertiary course site is created with the section designation of 00. Students will then be automatically pulled from the multiple sections into this new course site. This is all done automatically by Jenzabar when the extracts are run at 7AM every morning.  Therefore, these requests can often take at least 24 hours to fulfill.

When requesting a course combination, make sure that after the request is fulfilled you return and make the original sections UNAVAILABLE.  If you don't, the students will not only see the new metacourse (section 00), but also the original course (section 01 or whichever section they are truly enrolled).  Having two courses in their "My Courses" module easily confuses them and they often either contact the Registrar complaining of a mistake or incorrectly participate in discussion boards or submit work through the wrong site.  So, you will need to make the metacourse available after it is created and then make the originating courses unavailable.

My Blackboard course site is not listed

If the course that you are teaching is not listed under the "Courses you are teaching:" section of the Course List in MyBlackboard it may be due to the fact that you are not listed as the Instructor for that specific course in the Jenzabar system. To confirm this, you can check with the Registrar's office. Please note that if you are a new or adjunct faculty member and have not yet completed the necessary paperwork with Human Resources it is unlikely that you will be listed as the instructor for the course in Jenzabar. If you are an adjunct or Teaching Assistant that needs access to a course site, the lead instructor for that course must request for you to be added to the course site. If Jenzabar or the Registrar's office indicates you are the instructor of a particular course, please submit a Help Desk ticket indicating the course(s) to which you should be added.

Frequently Asked Faculty Questions

For log-in and password help
USS Help Desk
Pope John Paul II Center - Library
ph: 260-399-7700 x 6027
fx: 260-399-8175
helpdesk@sf.edu

Distance, Instruction, & Educational Technology
Pope John Paul II Center 211D
ph: 260-399-7700 x 6027
fx: 260-399-8175